Mobile Phone Advice

Firstly it should got without saying your phone is not a substitute for a map and compass enjoy the hills but please be Adventure Smart

Your Phone Battery

Many accidents occur towards the end of the day, when both you and your phone are low on energy. Whilst your mobile phone may feel a like a lifeline in case of an emergency, it should not be taken for granted. It wont always be the most reliable way of calling for help in the mountains. Signal coverage can be hit and miss and batteries can fade quickly.

Make sure you fully charge your phone up before setting off, be mindful what Apps you have that could be constantly running in the background and draining your battery.

Keep call time to a minimum to conserve power — maybe consider carrying a power bank for those long days out.

In the event of accident

In the event of accident first note any relevant details (location, name, gender and age of casualty, nature of injuries, number of people in the party, your mobile phone number).

• Dial 999 or 112, ask for ‘Police’, then ‘Mountain Rescue’.
• Give all your prepared details of the incident.
• Do NOT change your position until contacted by the rescue team.
• If you have to make a further 999 call, follow this procedure in full again.

Finally, if you no longer need our assistance please let us know, so we can return home or redirect our full attention elsewhere if required.

If you have hearing or speech difficulties

If you have hearing or speech difficulties you can contact the 999 emergency services by text. You will only be able to use this service if you are registered with emergencySMS  first.


The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service

Text ‘register’ to 999 then follow the instructions sent. In an emergency contact emergencySMS by texting 999. Your message should include ‘Police’ + details of incident + location.

Register now – emergencySMS. Don’t wait for an emergency!